May. 27, 2024
Working with China suppliers is a smart move for Singapore SMEs who need unique and original products. The countrys vast manufacturing base offers a wide range of quality goods at competitive prices.
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While the potential for profitability is great, there are some hurdles to working with China suppliers. Youll need to identify trustworthy partners from hundreds of options and build trust through messaging apps. Logistics like quality control, shipping, and cross-border payments add an extra layer of complexity.
With the right approach, sourcing products from China can be a rewarding strategy for your SME. Lets explore how you can use Chinese supplier websites to identify manufacturing partners. Well also cover why opening a business account is critical to your financial operations, and how you can use the Airwallex Business Account to pay suppliers without opening a China bank account.
There are compelling reasons to get wholesale products from China. The countrys manufacturing sector has strong capabilities, efficient supply chains, and a large workforce, which allows it to offer high volumes at cost-effective rates. This cost advantage helps you maintain competitive pricing in your markets.
SMEs can also obtain a wide variety of products from China. Whether its furniture, textiles, or electronics, you can find them all in one geographical location. Generalist retailers can benefit from this diversity, as it simplifies the supply chain and reduces the complexity of dealing with wholesalers in multiple countries. China's manufacturing sector can also handle large-scale production due to its extensive infrastructure, which provides the facilities and logistics for mass production, and its vast low-cost labour force. Working with China suppliers enables Singaporean retailers to meet changing consumer demand without significant delays.
Whether its electronics or textiles, Singapore SMEs can source practically anything from China. Choosing which products to buy is a matter of identifying market trends and consumer preferences that align with your business goals.
Below are some in-demand product categories you may wish to consider.
Furniture. China wholesale furniture suppliers are skilled at producing durable flat-pack furniture for small condos and HDBs. Ready-to-assemble furniture is also inexpensive and easy to ship.
Handbags. Chinas bag manufacturers may be infamous for replica bags, but they are just as skilled at creating original designs using genuine leather, nylon, or canvas. By sourcing handbags from China, retailers can tap into the latest trends and cater to the tastes of the fashion market.
LED lights. TikTok lights generated incredible demand for LED strip lights and indirect ambient lighting. LED light suppliers in China are at the forefront of this trend, providing a diverse selection of innovative lighting that cater to different aesthetic preferences.
Once youve selected a product category, its time to find the right suppliers. Most SMEs use online marketplaces to research suppliers and compare options. These digital platforms are a good place to start, as they offer detailed product listings, supplier profiles, and customer reviews.
Some popular China supplier websites include:
Alibaba.com: Alibaba is the most well-known B2B eCommerce platform. Its search engine helps you to find verified suppliers by product, and buy in bulk directly from the manufacturer. You can also collaborate with a manufacturer to create custom products.
.com: Another B2B platform by the Alibaba Group, offers a rich variety of products with low MOQs. Unlike Alibaba, caters to businesses in mainland China. Overseas buyers may face challenges due to the language barrier, and they may struggle with paying suppliers as they only accept CNY and RMB.
Made-in-China.com: Since , Made-in-China has been connecting businesses to wholesalers across various industries. They also offer services for assessing suppliers, quality checks, and logistics. Unlike other platforms, it does not directly sell products or facilitate transactions on its platform.
DHgate.com: DHGate connects China manufacturers with small global businesses. They have several suppliers that dont require a minimum order quantity (MOQ), which can make them ideal partners for dropshipping.
Shortlisting suppliers requires research and attention to detail. Heres what to look out for:
Verification status. Its best to work with verified suppliers, as they have passed the marketplaces rigorous review process and quality standards. Verification details can be found on the suppliers profile.
Years of experience. Choose a supplier with at least 5 years of experience, as theyre more likely to have an efficient manufacturing process and stringent quality assurance systems. Experienced suppliers generally have better customer relations and supply chains too.
Product catalogue. A reputable supplier will have a specialised product catalogue aligned with their niche. For example, an experienced handbag manufacturer should offer a variety of purses, clutches, or shoulder bags. However, a handbag supplier that also sells kitchen goods and umbrellas signals a lack of expertise.
Name and address of the production facility. Profiles without an address are likely sourcing agents or trading companies - middlemen who will connect you to the suppliers and charge a fee for it.
Reviews and ratings. Customer reviews give you a glimpse into what its like to work with a supplier. They help you understand the quality of products, the suppliers responsiveness, and their production times. You can tell if the reviews are legitimate if the supplier has received them over several years. But if most positive reviews are submitted within a few days, proceed with caution.
Once youve identified potential suppliers, the next step is to initiate contact and negotiate a deal. However, starting a business relationship isn't as straightforward as sending a Request for Quote (RFQ). You need a clear idea of what you want, and you must present yourself as an ideal buyer.
Follow these tips for effective communication with Chinese suppliers.
The first message you send is the most critical, as this starts the relationship-building process. Avoid sending a generic RFQ, as this wont get a response. Suppliers receive dozens of inquiries from prospective clients, and the most in-demand ones are highly selective about whom they do business with.
Instead, write a thoughtful message that shows you are a serious buyer whos interested in placing an order. Well cover how to do that in the succeeding sections.
To come across as a legitimate buyer, you need to show that you know your product. Do your homework and be clear about your desired specifications and technical requirements. Once you know what you want, you can start writing to suppliers.
Lets say youre a lighting retailer looking for an LED light supplier in China. Your message must describe the lights intended applications, LED type, colour temperature, installation method, etc. You can even include rough sketches or photos of your preferred design.
This attention to detail makes you a more attractive potential partner and can increase the chances of a response. It also helps you identify which manufacturers are capable of creating unique products for your business.
Knowing basic Mandarin can be an asset, but you dont need to speak the language to communicate with suppliers. Leading B2B marketplaces like Alibaba and DH Gate will automatically translate messages from English to Mandarin, and vice versa. Suppliers who export overseas often have staff members who speak English.
However, complex words and phrases can get easily misunderstood. To overcome the language barrier, you need to make your message as simple as possible. Here are some good guidelines:
Write simple sentences and avoid technical terms.
Write numbers as numbers, i.e. use 1 instead of one.
Instead of long paragraphs, use lists or bullet points.
Attach as many photos as possible so you can minimise describing your product in words.
China supplier websites have busy interfaces, and its easy to miss the contact button that lets you write to the supplier. Avoid clicking start order or buy now, as this will let you buy products as-is.
Instead, locate the send message, chat, or contact buttons to start a conversation with the supplier.
As soon as youve established trust and are satisfied with the suppliers samples, its time to start negotiating. Here are 3 negotiation points that help set expectations.
Minimum Order Quantities (MOQs). As the name suggests, MOQs are the smallest quantity of a product that buyers must purchase. China manufacturers operate on small margins, and MOQs ensure that production is cost-effective. You'll often find MOQs listed in the supplier's profile. If the standard MOQ is too high for your business, you can negotiate small trial orders or negotiate a higher price for lower quantities.
Lead times. This is the time it takes for the supplier to manufacture and deliver the products. Knowing the lead times is essential for planning your inventory and ensuring that you have products in stock. It's also important to discuss and agree on lead times to avoid any unexpected delays.
Payment terms. These are the conditions under which you will pay the supplier. Common payment terms include a 20-30% deposit, partial payment upon passing quality control (QC) inspections, and full payment upon delivery. Negotiating favourable payment terms is important for managing your cash flow while assuring suppliers that they will get paid.
SMEs have several options for paying Chinese suppliers, such as opening a China business bank account or paying from Singapore via bank transfers and fintech business accounts. Heres a quick view of the international money transfer methods from Singapore and what they cost:
Airwallex
SWIFT/Telegraphic transfer via banks
Wise business
Transfer fees
Free for local transfer methods
SWIFT: $20 (SHA), $30 (OUR)
Varies by bank
From 0.43%
Additional cost for transfers via SWIFT
Transfer speed
0 - 1 working days
1 - 5 business days
0 - 1 working days
Conversion fees from SGD to CNY
0.40%
Yes
From 0.43%
Other fees
None
Intermediary bank fees, commission, fees, account fees etc.
54 SGD to create a Wise business account
Sources: Airwallex, Wise as of 25 March
Due to their long-standing relationship with banks, most Singapore businesses send money to China via SWIFT - wire transfer or telegraphic transfers. However, payments made through traditional banks may be slower than other options and often come with hidden fees, which increase overall transaction costs.
Fintech firms like Airwallex or Wise can be more cost-effective and convenient, as they may offer faster transfer times, transparent fees, and friendlier conversion rates compared to banks. The Airwallex Business Account offers several benefits for SMEs who send money to China:
Convert SGD to CNY at market-leading rates. Youll always see the fees before you send your payment.
No transaction fees when you send CNY to your supplier via your China-registered business, or if the sender and recipient are Chinese citizens. Unlike banks, Airwallex uses local payment rails in Hong Kong and China to send your payment. Its treated like a local transfer, which means you dont have to pay hefty telegraphic transfer fees. For transfer via SWIFT (SHAD), Airwallex charges a standard rate of S$20.
Receive CNY without unnecessary conversion fees. With the Airwallex CNY Account, you can generate local bank details and accept CNY payments without unnecessary conversion to SGD.
Free to open. Create an Airwallex Business Account at no cost, and start using it as soon as you verify your business details.
If youve clearly defined your product requirements, youre halfway to producing high-quality goods. The other half involves quality control (QC) and compliance with international standards. Here are broad guidelines for ensuring QC throughout the production process:
Visit your suppliers facilities. Make at least one trip to your suppliers production facility. This is an opportunity to see the manufacturing process up close and ensure that the factory adheres to international regulations.
Inspect goods in production. Final inspections are essential for approving the finished product, but try to see the product in the early stages of production. This lets you identify possible QC issues and avoid costs associated with returns or corrections.
Hire a third-party QC service. If a visit to China is not feasible, consider hiring a third-party QC inspector who specialises in your product. A QC service can check and confirm the quality of products before they are sent to Singapore. Some firms can also do an ethical audit to ensure compliance throughout the manufacturers supply chain.
Your products have passed multiple QC inspections and are ready to leave the factory. All you need to do is understand your shipping options and ensure that you comply with Singapore customs requirements.
Before choosing a shipping method, you must know your budget, what type of goods youre shipping, their weight and size, and how quickly you need them. Based on these, you have 3 options:
Door-to-door express shipping. This service replicates the experience of eCommerce delivery to your home and can send goods as quickly as 3 business days. It is also the most expensive, and only suitable for small packages.
Air freight. Shipping by air costs less than door-to-door, and is suitable for delicate or high-value goods. However, air freight fees are charged per kilogram. The heavier your package is, the more expensive it is to deliver.
Sea freight. Shipping by sea is the most cost-effective option for high-volume goods and heavy loads. For smaller volumes, you can opt for a Less than Container Load (LCL). Its downside is speed - it can take several weeks for a sea freight delivery to reach Singapore from China.
Importers need to follow several customs procedures when importing goods from China. According to Singapore Customs, you need to do the following:
Activate your customs account on TradeNet
Check if your goods are controlled or prohibited by searching the HS/CA product code
Apply for Inter-Bank GIRO, which lets you pay all GST, fees, and charges directly to Singapore Customs from your business bank account
Provide a security payment via a Bankers Guarantee, Insurance Bond, or Finance Company Guarantee
Get your Customs Import Permit through TradeNet
Prepare documents for cargo clearance
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Sourcing from suppliers in China gives SMEs an unfair advantage through cost savings, access to quality goods, and scalable manufacturing. To capitalise on these advantages, you need to find suppliers and build trust from Singapore.
Several tools can ease the process. B2B marketplaces like Alibaba let you browse hundreds of suppliers and compare options based on your requirements. Their in-platform messaging apps have translation features that break the language barrier.
Finally, fintech firms like Airwallex simplify cross-border payments to China suppliers, with 70% of payments arriving on the same day. The Airwallex Business Account gives you CNY local bank account details that you can use to invoice customers, hold, and pay CNY without unnecessary conversion fees. You can also convert SGD to CNY at friendly interbank rates and minimise the impact of foreign exchange risks. On top of that, Airwallex has tools to streamline your bill payments, accounting, and eCommerce payments.
Ready to discover how Airwallex can help you grow your business? Open a free Airwallex Business Account today and start sending fast payments to your suppliers in China.
Theres no hard and fast answer for production lead times, as this varies per supplier, product, and project. The only way to find out is to write to potential suppliers with clear product details, specifications, and order quantities. A reliable manufacturer will have a production schedule and provide realistic timelines.
To minimise production delays, check the samples thoroughly and document your feedback clearly. If the sampling and prototyping stage is done well, production should happen as scheduled.
However, be prepared for delays due to unforeseen issues beyond the manufacturers control. The only way to prevent this is to work with multiple suppliers. If one supplier runs into issues, you can switch to another one without disrupting your ability to serve customers.
To ensure compliance with international shipping regulations, label your packaging according to global shipping standards and prepare all documents required by Singapore customs. Consider working with a freight forwarder that specialises in importing goods from China. They can help you prepare the right documents and avoid issues that can cause delays at customs.
***Note: This publication does not constitute legal, tax, or professional advice from Airwallex nor substitute seeking such advice, and makes no express or implied representations/warranties/guarantees regarding content accuracy, completeness, or currency.
Sources:
https://www.dwell.com/article/tiktok-led-lighting-trends-tumblr-aesthetic-180bfe3b-b7f-710b83de
https://www.customs.gov.sg/businesses/importing-goods/overview/
https://www.tradenet.gov.sg/TN41EFORM/tds/sp/splogin.do?action=init_acct
https://www.tradenet.gov.sg/tradenet/portlets/search/searchHSCA/searchInitHSCA.do
https://go.gov.sg/customs-ibg-form
https://www.customs.gov.sg/businesses/new-traders-and-registration-services/registration-services/security-lodgement/
https://www.customs.gov.sg/businesses/valuation-duties-taxes-fees/permits-documentation-and-other-fees/
https://www.customs.gov.sg/businesses/importing-goods/import-procedures/documents-for-clearance-of-goods/#:~:text=For%20conventional%20cargo%20and%20hand,the%20entry%20points%20for%20verification.
China is known as the manufacturing hub of the world. With a large number of factories and industries, it offers a vast range of products at competitive prices. When it comes to hardware tools, China has a significant advantage due to its superior production capabilities and expertise in the field. In this blog, we will provide you with a comprehensive guide to China hardware tools wholesale.
If youre in the market for hardware tools, you may be wondering where to source them from. One of the best options is to wholesale hardware tools from China. Here are some reasons why:
Competitive PricesChina is known for its competitive pricing. This is because China has a large manufacturing industry, which allows suppliers to produce products at a lower cost. This cost advantage is then passed on to customers, making hardware tools more affordable when purchased in bulk.
Wide Range of ProductsAnother advantage of wholesale hardware tools from China is the wide range of products available. China is the worlds largest exporter of tools and machinery, meaning that you can find almost any type of hardware tool you need.
High-Quality ProductsDespite the lower prices, Chinese manufacturers are capable of producing high-quality hardware tools. This is because they use advanced manufacturing techniques and equipment. Additionally, many Chinese manufacturers have implemented quality control systems to ensure that their products meet international standards.
Customization OptionsChinese suppliers are known for their flexibility and ability to customize products according to customers requirements. This includes custom packaging, branding, and even product design. This level of customization allows you to create a unique product that meets your specific needs.
Convenient Shipping OptionsChina has a well-developed transportation network that allows for the convenient and fast shipping of products. Additionally, many Chinese suppliers have established relationships with logistics companies, which can help streamline the shipping process and ensure the timely delivery of products.
The first step in wholesale hardware tools from China is to research and identify potential suppliers. You can search for suppliers online using Alibaba, Global Sources, or other B2B platforms. Alternatively, you can attend trade shows in China to meet with potential suppliers in person.
When researching potential suppliers, consider their product range, quality control measures, certifications, and lead time. Look for suppliers with a good reputation and positive customer reviews.
Request Quotations and SamplesAfter identifying potential suppliers, request quotations and samples from each supplier. Quotations should include the product price, MOQ (Minimum Order Quantity), lead time, and payment terms. Samples will help you assess the quality of the hardware tools and determine whether they meet your requirements.
When requesting samples, be clear about your requirements and provide detailed specifications. Some suppliers may charge for samples, but this cost is usually deducted from your first order.
Negotiate and Finalize Order DetailsOnce you have received quotations and samples, its time to negotiate and finalize the order details. Negotiate the price, MOQ, lead time, and payment terms with each supplier. Be clear about your requirements, including any customization needs.
Before finalizing the order, ensure that the supplier can meet your delivery deadlines and quality requirements. Also, make sure that the supplier has the necessary certifications and quality control measures in place.
Make Payment and Arrange ShippingAfter finalizing the order details, make the payment to the supplier. Most suppliers accept payment through bank transfer or PayPal. Be cautious when making payments and only use secure payment methods to avoid fraud.
Once the supplier receives the payment, they will begin production and arrange to ship. Suppliers can offer different shipping options, including air, sea, or courier services. Choose a shipping method that meets your delivery requirements and budget.
Receive and Inspect the Shipment
After the supplier ships the hardware tools, you will receive the shipment at your destination port. Its essential to inspect the shipment upon arrival to ensure that everything is in good condition and meets your requirements.
Inspect the hardware tools for quality, quantity, and specifications. If you find any discrepancies, document them and contact the supplier immediately to resolve the issue.
Wholesale hardware tools from China can be a cost-effective way to meet the demands of your industry. By following these steps, you can streamline the procurement process and ensure that you receive high-quality hardware tools that meet your requirements. Remember to work with reputable and certified suppliers, negotiate the terms and finalize the order details before making payments, and inspect the shipment upon arrival.
How to Choose a Suitable Hardware Tool SupplierQuality of Products
One of the most important factors to consider when choosing a hardware tool supplier is the quality of their products. You want to ensure that the supplier provides tools that meet your quality requirements and specifications. Look for a supplier that has a quality control system in place to ensure that all products meet industry standards.
Ask the supplier for samples and product specifications to assess the quality of their products. If possible, visit their production facility to see their manufacturing process and quality control measures in action.
Reputation and ExperienceAnother crucial factor to consider is the suppliers reputation and experience in the industry. Look for a supplier with a good reputation and positive customer reviews. Check online platforms, forums, and social media to see what other customers are saying about their experience with the supplier.
An experienced supplier is more likely to understand your needs and provide solutions to any challenges that may arise during the procurement process. They also have established relationships with logistics companies, which can help streamline the shipping process.
Customization and FlexibilityChoose a hardware tool supplier that can customize products to your specific needs. This could include custom packaging, branding, and even product design. A supplier that is flexible and can adjust to your requirements is an asset to your business.
Competitive PricingPrice is always an essential consideration when choosing a hardware tool supplier. However, its essential to look beyond the price tag and consider the value that the supplier provides. A supplier may offer lower prices, but if their products are of inferior quality, you may end up spending more in the long run.
Look for a supplier that provides competitive pricing without compromising on quality. Negotiate the price and MOQ to ensure that you get the best value for your money.
Timely DeliveryTimely delivery is crucial when it comes to hardware tools, especially if you have deadlines to meet. Choose a supplier that can deliver products within your required timeline. A supplier with a reliable shipping and logistics system is essential to ensure that your products arrive on time.
Choosing a suitable hardware tool supplier is essential to the success of your business. Consider factors such as product quality, reputation, experience, customization, competitive pricing, and timely delivery when selecting a supplier. By choosing the right supplier, you can ensure that you receive high-quality products and excellent customer service, which will help you grow your business.
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