Oct. 21, 2024
Home Appliances
Warm weather seems to be here to stay in the Midwest for the spring. There arent many things people enjoy more on a hot day than a cold, refreshing beverage. Convenience stores and grocers can set themselves apart by having functional and attractive for your cold vaults, beer caves, and store coolers. With a strong visual merchandising strategy, drinks will move quickly from the shelves to the register.
You will get efficient and thoughtful service from Candor.
As a retailer, you want to maximize your profits and satisfy your customers. One way to achieve this is through effective cold vault merchandising and coolers. These are crucial elements in grocery stores, convenience stores, and other retail environments that sell cold beverages.
Cold Vault Merchandising in Grocery Stores and Convenience Stores
Cold vault merchandising is the art of organizing drinks within a refrigerated space to attract shoppers and increase sales. A well-organized cold vault can make the shopping experience more convenient and enjoyable for customers, making them more likely to return to your store.
When it comes to cold vault merchandising, the first thing to consider is the size and layout of the space. You need to ensure that your inventory is arranged to make it easy for customers to find what they want. Group similar products, such as carbonated beverages, sports, and energy drinks. Labeling and signage are also critical to help customers quickly find what they want.
One common technique is to place best-selling items at eye level, making it easy for customers to see them. Less popular items can be set lower or higher on the shelves.
Stand Alone Coolers on the Floor of the Store
In addition to cold vaults, stand-alone coolers on the store floor are also essential for cold beverages. These coolers are usually located near the front of the store and are used for impulse purchases. Again, proper merchandising is critical to ensure that these coolers are effective.
The placement of coolers is essential. They should be in high-traffic areas, such as near the checkout counter or the entrance to the store. You can also use signage and labels to highlight promotions and deals.
Beer Caves and Alcohol Sales
Beer caves are walk-in coolers that are commonly used for beer storage. They are typically located at the back of the store, and their design creates a unique shopping experience for customers.
Alcohol sales are a significant source of revenue for many retailers, and beer caves can play a vital role in generating sales. When setting up a beer cave, consider the size and layout of the space. You want to ensure you can stock various beers and other alcoholic beverages.
The Importance of Rotating Stock
One critical aspect of cold vault merchandising and coolers is rotating stock. Rotating stock involves moving older products to the front of the cooler or display and putting new products at the back. This helps ensure customers purchase the freshest products possible, reducing waste and increasing customer satisfaction.
When rotating stock, check the expiration dates on all products. Discard any items past their expiration date, and remember to restock any products running low.
Working with Beverage Vendors
Finally, working with beverage vendors can be a great way to enhance your cold vault merchandising and cooler displays. Beverage vendors can provide product recommendations, pricing information, and promotional materials.
When working with beverage vendors, clearly communicate your goals and expectations. Ask for their advice on merchandising and pricing strategies. Consider developing a partnership with your vendors to help increase sales and customer satisfaction.
Effective cold vault merchandising and cooler displays can significantly increase sales and customer satisfaction in retail environments. By considering the size and layout of your space, grouping similar products, using signage and labels, and working with beverage vendors, you can create an effective merchandising strategy that will help your business thrive. Remember to rotate your stock regularly to ensure your customers always get the freshest products possible.
Work With PFI
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Our team at Presence From Innovation (PFI) is ready to help with all of your cold vault merchandising needs. We have decades of experience helping retailers and business owners achieve their goals with our displays, shelving units, and other retail solutions. Contact us today, and lets talk about your retail needs!
Recently, I went to Nashville to help a close friend, who is managing a convenience store. The two days I spent there were incredibly revealing.
I had a number of great ideas I wanted to share with him. However, the day I arrived was exceptionally hot and humid. The coolers with soda, water, beer, and energy drinks were insufficiently stocked with cold beverages. My first task when I entered the store was to help my friend stock them. The employee who normally worked that shift had resigned.
His early morning employee abruptly left at the end of his shift, before I arrived, leaving cookies baking in the oven. My friend learned that when his daughter walked into the store and smelled the cookies. He also was not preparing enough breakfast sandwiches to meet the demand.
I shopped at Sams Club to help him replenish his inventory of chocolate candy, tobacco products, and other supplies. The Sams Club associate at the tobacco cage told me that employees in many convenience stores are very low quality in every place she has worked for Sams Club.
My friend, a clean-living, healthy individual, sells cigarettes and chewing tobacco, along with candy, chocolates, cookies and junk food of every imaginable type, because these items all have huge profit margins. Without them, he would be out of business.
Lottery tickets drive traffic, but stores make very little profit margin on them and the accounting and compliance processes are cumbersome. Many lottery ticket purchasers exclusively buy lottery tickets and consume a lot of checkout counter time. Bigger convenience stores have separate cash registers and clerks for lottery ticket purchasers, but small retail stores do not have this luxury.
Convenience stores suffer from both shoplifting and employee embezzlement. Bigger stores use sophisticated anti-theft technology, but convenience store sells such low-cost items that anti-theft systems are not a practical solution.
In hiring outside employees, retail store managers and owners have to screen applicants with tobacco or applicants with spouses or significant others with tobacco or drug addictions, because they are more likely to steal to support their habits. I also understand why some employers do not hire heavy smokers, since they take frequent breaks to light up.
I never appreciated the importance of cleanliness and safety until I heard about bacterial infections from food and workers compensation claims from slip-and-fall accidents. Store employees often overlook the need to mop up a floor or a clean a wet surface, but these kinds of daily activities require vigilance and focus that minimum wage employees often lack.
Beyond the merchandise in a convenience store, there are so many details to which a store owner or manager has to attend:
Most convenience store retailers continue to transact a lot of business in cash, although the business migrates more and more each year to credit and debit cards. Cash management is more critical than ever. In fact, the cost of credit card fees is surprisingly large in aggregate, but often undermanaged, because it is a small item on each transaction.
My friend was fortunate in having property and casualty insurance, since an air conditioner malfunction caused most of his chocolate candy to spoil and be unsalable.
Relationship building leads to repeat business. Convenience store retailers need to make a stop at their store part of the customers daily routines.
Too few retailers do this. They are more fixated on cost-saving ways of doing transactions than they are of getting repeat or incremental.
My friend operated the cash register himself and built relationships with his customers. He also often suggested additional purchases, something most clerks are not motivated to do.
Many mornings, I go to coffee shops with jars at which customers can leave tips. Great service increases tips, but so does getting a customer to increase his or her order. Yet, so few checkout clerks think to recommend an additional purchase, which would benefit the store and them.
Great convenience store retailers are very smart at getting free help from their distributors, their equipment and supplies vendors, and individuals who have operated their own convenience stores and have implemented best practices. Their vendors are their partners, not their exploiters.
Convenience stores work on such thin profit margins that having a manageable minimum wage is very critical. Some employees provide enough value that a higher minimum wage is fair, but creating a higher minimum wage does not cause the employees who work at the lower minimum wage to increase their productivity sufficiently to justify the higher minimum wage. Cities that pass ordinances mandating $15 an hour minimum wages experience job losses and shorter hours for employees. Even at $10 per hour, an employee my friend inherited when he took over the store was so uneconomic, that he shortened the employees hours, because he was losing money on what the employee did in those hours.
One consequence is that many successful convenience outlets are family-operated businesses, in which children and adolescents learn the business working in the store. Korean green grocers in New York and Muslim or Indian families at the convenience stores inside the Connecticut gasoline service stations use teenage family members at retail checkout counters.
Operating most small businesses requires a level of skill that few of us, especially government policy makers, appreciate. Academics, lawyers, and policymakers are induced by anecdotal data and special interest groups to pass laws and regulations that strangle small businesses like the convenience store my friend is learning to operate.
To anyone who wants to see entrepreneurship and the things that government inadvertently does to stifle it, I would say: Spend a day at a convenience store, and make yourself useful by stocking the beverage cooler.
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