Oct. 07, 2024
Approaching the wilds of PPC (pay-per-click) marketing can feel a lot like being next in line to ride the worlds scariest roller coaster.
You will get efficient and thoughtful service from SL Tec.
Will the ride go starttofinish without any huge problems?
Will you end up stuck at the highest point of the coaster with no safe way down?
Will your car come off the track completely at the peak of a loopty-loop?
Okay, were not saying PPC is dangerous.
But when its all laid out in front of you, it can be really daunting and give you some second thoughts about jumping in. Yep, just like waiting in line for that imaginary coaster.
Theres some good news, though.
A lot of PPC platforms, although different in their own ways, still benefit from a lot of the same best practices. Boiling it down this way makes PPC advertising a lot less dizzying to pull off.
This article will set you up with 19 best practices to take with you on your PPC journey, which will help you push for success in any platform you take on.
Ready to roll?
Jump to:Getting the hang of PPC and making the most out of any PPC platform can be challenging. Every platform is different, and just when you think youve got the hang of one platform, another platform throws a curveball at you.
Thankfully, many of the cornerstone best practices of PPC are the same or similar, no matter what platform youre looking at.
Youll still need to know each platforms little intricacies. But with these best practices in place from the start, itll be so much easier for you to see better scalability, reach, conversion volume, and even customer loyalty.
Lets get right into it.
Speaking of PPC platforms, theres a huge sea of options for you to choose from. So, its essential to get familiar with the platforms available and what theyre best at.
Additionally, you need to get up close and personal with what your business needs from an advertising platform.
For example, LinkedIns primarily geared toward benefitting B2B (business-to-business) and SaaS (software-as-a-service) companies. The target audiences there revolve heavily around the industries people work in, their job titles, work-related interests, etc.
This makes it easier for B2B and SaaS businesses to reach out to a more specific target market of people already who are already in a work and work-network mindset. They tend to be more receptive to ads for products and services that could make their job easier.
But a B2C (business-to-consumer) business, like a makeup retailer, might not have much success on LinkedIn.
In such cases, Facebook does excellently for eCommerce and other B2C businesses since Facebook appeals to a wide, idly-scrolling consumer audience that might be in the mood to shop.
So you can see why B2B and SaaS businesses tend to have a bit more trouble performing on Facebookthe majority of people scrolling their Facebook feeds are doing so for leisure, not business.
So keep these things in mind. Choosing the right platform for your needs can make all the difference in how your PPC efforts will go.
Bottom line? Do your research and get familiar with the platforms.
Budget, budget, budget. Any PPC platform, and any marketing efforts in general, cost money. And for any business, especially smaller businesses, it can be challenging to decide how much of your profits to allocate to your advertising efforts.
Generally, you should aim to spend about seven to eight percent of your gross revenue on your advertising (this can vary depending on your niche, the size of your business, and annual gross revenue).
The important takeaway here is that you want to decide on an advertising budget for PPC thats going to be feasible for your business and viable for each PPC platform of choice.
For example, platforms like LinkedIn tend to be more costly to advertise on. Generally, for LinkedIn, we recommend a budget no smaller than $10,000 in ad spend per month to stay competitive and see actual results. Budgets smaller than this tend to struggle on LinkedIn and can cause performance difficulties.
Google Ads paid search (formerly Google AdWords), on the other hand, can be cheaper. And the platform allows you to budget as low as you want, but that doesnt mean you should budget ultra low.
Not if you want high lead volume or positive return on ad spend, anyway.
You CAN budget this low per campaign, but your ads wont showA budget of $200 per month on Google Ads is a start, but it likely wont get you very farespecially not if the competition in your business vertical is high.
When your budget is small, youll spend that money but typically wont get many leads or sales out of it; this is because youre getting the leftover clicks your budget could afford, not necessarily the most valuable clicks.
For example, a $200 budget likely wouldnt do much for you on Google Ads in the insurance space, where CPCs can easily rise above $20 for a click due to heavy competition. (If each click were $20, youd only get 10 clicks.)
A word of advice?
Aim to start advertising on a PPC platform with $1,000 at least (LinkedIn being the exceptionwe dont recommend treading there unless you have at least $10K to spend on it).
Moreover, have up to your max advertising budget limit readily available to spend on your PPC efforts.
You might not end up needing it all, but its good to set up the expectation (both with yourself and your team) that you might increase your PPC spend over the course of the month up to that monthly limit if needed.
There are a lot of metrics to look at across all PPC platforms. Cost per click (CPC), clicks, impressions, click-through rate (CTR), conversions...the list goes on and on.
The important thing to keep in mind is that there are more metrics that dont matter than there are metrics that do matter.
The metrics that do matter are the ones that contribute to your bottom line (i.e., leads, sales, and profit). These are your
The metrics that dont matter are those that dont directly affect your leads, sales, or profit, like
To an extent, sometimes the metrics that dont matter affect the metrics that do. For example, if your CTR is exceptionally low, your conversion rate could suffer because of it.
But then again, sometimes metrics like CTR and conversion rate are completely unrelated.
So, the point is, dont make goals out of unimportant metrics. Work on making changes and developing strategies that boost the important metrics, AKA conversions. If your strategies are benefitting other metrics, like CPC, but your conversion rate is crashing, its time to pivot.
If were looking at the metrics that matter and NOT those that dont, which campaign do you think should be cut?A factoid to remember: Ive had plenty of clients in the past whose only goal was to have CPC under $1. Butthey still werent happy because their lead volume was sinking ever-lower while they focused on the cost of a click.
Retargeting (AKA remarketing) is an extremely useful strategy that a good majority of PPC platforms are capable of doing.
When you retarget users, youre showing ads to people who have already visited your website (or, in some cases, engaged with your in-platform content). Because these potential customers already know your brand, theyre closer to the bottom of the funnel than someone who doesnt.
Its important to always take advantage of retargeting opportunities because you can pick up on any loose ends and help nudge visitors toward the sale.
Without retargeting, youre letting fate decide who someone will buy from, rather than swaying them in your favor by showing them a new offer or reminding them of the value of your product or service.
That said, heres a tip from me to you: dont let fate decide.
Get your retargeting going.
A lot of the time, when digital marketers see the conversions, low cost per conversion, and high ROAS that retargeting (and other bottom-of-funnel) audiences tend to bring in, their response is to push all or most of their budget there.
Ive had to do this for clients before.
Let me tell you, its not pretty.
Retargeting lists thrive because theyre made of more interested prospects.
But your retargeting lists will dwindle if youre not doing enough prospecting or top-of-funnel marketing.
You have to get people to your website first before you can retarget them. And more often than not, strategies that push the majority of the budget heavily toward retargeting efforts fail.
This is because when you spend very little on prospecting, youre exasperating your retargeting audience faster than you can rebuild it.
Eventually, the retargeting members that were going to buy, will buy. And the retargeting members that werent going to buy will get tired of seeing your ads and ignore them. Your list members wont renew fast enough, retargeting performance will die off, and your strategy as a whole will suffer.
So, remember that prospecting and top-of-funnel efforts are always important. You should be spending the majority of your platform budget (60 70%) on prospecting and less (30 40%) on retargeting.
To back this up, we ran a test with one of our clients where the only change we made was to reallocate more money to prospecting and reduce the budget for retargeting.
In the seven days following this change, we saw a 400% increase in conversions to retargeting, plus a 45.45% increase in conversions to prospecting, plus CPA decreases across the board.
Not bad, eh?Automation has become a much bigger deal in the last handful of years.
Many PPC platforms have some kind of automation options available, whether youre automating some menial processes to give you more time back or automating bids to be more competitive.
For example, both Google Ads and Facebook have automated rules, which allow you to tell the platform to make changes for you whenever certain conditions are met.
The location of automated rules in Google AdsGenerally, automated rules can be extremely helpful with keeping performance in check without having to do a bunch of manual work.
Another form of automation is automated bidding strategies, which are becoming more popular across platforms.
Automated bidding strategies use machine learning to adjust bids for you to meet certain goals youve defined, which often saves you a ton of time and effort manually adjusting bids. And typically, automated bidding strategies are capable of achieving much better performance than manual bidding.
So, check out the automation options in your platform of choice, and start setting some up.
No matter what PPC platform youre using, if you want to continually improve performance and scale, A/B testing is essential.
A/B testing is the process of testing two elements against each other to see which does best. And its genuinely the cornerstone of excellent PPC health.
Without a regular testing schedule, youre just cruising and assuming that the performance youre seeing now is good enough or as good as it will get.
But it doesnt have to be good enough.
It can be better.
Theres always room for testing, and sometimes even the smallest changes can make the biggest difference.
Some common things you can A/B split test are
And so. much. more.
However, test one element at a time, so that you know what change caused the results you see.
For example, lets say in Google Ads, I want to test the headline Sign up for free against the headline Sign up today.
Those headlines should be the only elements that change within the ad, and the rest of the ad (the other headlines, the descriptions, the landing page, etc.) should all be the same.
PPC marketers are advertising scientists. So, make sure to put your goggles on and test stuff out.
Your call-to-action is the piece of text that tells potential customers the action you want them to take. In PPC, CTAs are showcased in your ads (and on the landing pages users visit after clicking).
Without CTAs, youre not planting a seed in anyones head nor are you directing them toward action on your site. So if they click, theyre more likely to mosey around without a goal in mind.
You need to be straightforward and clear with your CTAs. But you also want them to grab attention and spur interest.
The call-to-action Sign up is clear and straightforward, but its also bland and leaves too much gray area.
The more questions and objections someone has about why they should do something, the less likely they are to take the chance.
Instead, you could try Sign up now for free, which not only tells someone when they should do it, but also includes the mention that doing so is free. This eliminates one big objection they might have to signing upthe cost.
So get clever with your CTAs, and continually test new ones to see what resonates the most with your audience.
Shop now + free delivery if I do? Dont mind if I, well doPro tip: If you offer a free trial or sign-up that someone can register for without having to input any credit card information, use the crap out of that in your ads CTAs.
Every offer and every audience in PPC has a temperaturethats essential to keep in mind when forming any PPC marketing strategy.
Contact us to discuss your requirements of PPC Plant. Our experienced sales team can help you identify the options that best suit your needs.
The temperature of your audience is how close they are to the bottom of your funnel (where your most valuable conversion happens). This might be a sale, a lead, a paid sign-up, etc.
Audiences that are closest to the bottom of your funnel and show the most interest are hot. Audiences that dont even know your brand yet and need to be introduced are cold.
When youre building out your PPC strategies, you dont want to show a hot offer (such as buy now or schedule a demo) to a cold prospect.
When a cold prospect sees a hot offer, theyre probably thinking something along the lines of, Uhh... Who are you again?
Bummer. So, theyre seeing your ad but arent really resonating with your message. This means you wont drive much thats valuable and measurable from your cold audiences except apparent eyeballs on your ads (awareness).
So, match your audiences intent. When prospecting to top-of-funnel users who are cold, show them a non-threatening offer to help them get familiar with you, like a free e-book download or free trial.
Require minimal information (like a name and ), minimal time, and no contact with a salesperson to get this free asset.
And then, once someones taken you up on your free asset, nurture them down the funnel nice and easy through tactics like marketing and customer match targeting.
When they become a hot prospect, hit them up with that lava hot offer of yours, and seal the deal.
Dont show a volcano offer to those little ice cubes, or theyll justmeltThe internet is a crowd; thats no secret, really.
Your job is to stand out from it. The average person these days might see anywhere from 4,000 to 10,000 ads daily across channels.
Googles search engine results will show you anywhere from 14 ads at the top and 13 ads at the bottom of every page. Thats up to seven advertisers on each page trying to get a little piece of the same pie that you want.
On the other hand, Facebook rotates one ad into someones home feed approximately every 35 organic posts, and that doesnt include any other ads that might appear in the right-hand column, Marketplace, search results, Messenger, etc.
Thats a lot of competition from a lot of different businesses advertising to the same audiences.
Knowing that, what do you think happens when your ad and offer are the same as all your competition?
You disappear, thats what.
Standing out with your advertising strategy is initially all about your ads and offers.
Put your effort into creating colorful, cool, unique, and eye-catching images or video ads. Craft curiosity-sparking headlines, clear and engaging ad copy, and irresistible CTAs.
And work on creating an offer thats more attractive, unique, or better than your competitors.
Catch em, intrigue em, keep em. Then, youll be heading toward that positive ROI and steady cash flow.
This Facebook ad stood out on my feed and caught my attention immediatelyLets lead this section with a funny fact: only about 29% of Google Ads marketers have correct conversion tracking.
Now, if marketers are having this much trouble getting conversion tracking set up on Google Ads, its likely that theyre having similar issues on other platforms, too.
Conversion tracking isnt easy. Some platforms make it a bit more straightforward than others. But regardless, it usually takes a bit of technical know-howand patience.
Spend enough time learning about setting up conversion tracking on your platform of choice to the point where you feel comfortable or confident setting it up yourself.
A word to the wise: watching instructional videos usually helps build understanding better than reading a step-by-step guide.
Once you know how to set it up and have done so, youre not done (sorry).
Figure out how to test it to make sure its working correctly.
For example, if you set up Google Ads conversion tracking through Google Tag Manager (GTM), you can verify that your conversion event is firing when it should by using either the free Google Tag Assistant extension or GTMs preview and debug mode.
Youll submit a test lead or make a test purchase on your site, for example, and either Tag Assistant or the GTM preview and debug mode will be able to tell you if your conversion tag fired when the lead or purchase was completed.
If your conversion tag fired one time when one conversion was completed, youre golden.
Nowwhy is correct conversion tracking so important in the first place?
Because the measurability of your PPC success is dependent on this tracking.
You need to know when your ad campaigns, ad groups, ad sets, ads, etc., resulted in things of value to you, like sales or leads. Otherwise, you really have no idea whether your PPC efforts are benefitting your business at all.
Without conversion tracking, youre just spinning your wheels assuming that those clicks are leading to somethingat least you hope. And youll have no idea where to make improvements to increase valuable actions from your PPC campaigns.
Thats no different than making a broad scope brand awareness push on the radio. But these arent radio ads.
If you want tangible results, youll need to get your conversion tracking ironed out.
If your product or service could be sold to anyone worldwide, its really tempting to want to target every country you can with your PPC ad campaigns.
More eyes means more sales, right?
Not necessarily.
The majority of advertisers dont have anywhere near the kind of budget needed to target every country available. Many dont even have enough budget to target 10 high-population countries.
Inevitably, if your geotargeting (the locations you show ads to) is too broad for your budget, youll end up spreading your advertising efforts too thin, which worsens performance.
Additionally, youll typically wind up with a couple countries dominating your clicks and impressions but not giving you many conversions back, which spikes your CPA.
Here are some tricks of the trade when deciding on your geo:
Most importantly, dont keep a location in your targeting just because you like your ads to be seen there, whether it does anything for you or not.
Focus your efforts on the locations that get you the most results (i.e., conversions or sales) and cut out all the dead weight that uses your budget without giving back.
Forgetting about your PPC campaigns is probably the worst thing you can do for them.
Yes, they will spend money and show your ads without constant supervision, but that doesnt mean your performance will stay steady or continually scale on its own.
To have successful PPC campaigns, you need to be involved in them regularly (at the very least on a weekly basis).
This helps you stay ahead of trends and keep up-to-date on where performance is going. Both of these things help you optimize and develop new strategies and tweaks for continual improvement and growth, which is what you want.
The bottom line is that you have to work with your campaigns consistentlyno matter the platformif you want to keep performance at its peak.
If you forget about your accounts, then platform updates, market changes, and changes in the competition will outrun you, and youll see a steady decline.
There will always be high-value people you want to target. And then, on the flip side of things, there will always be people you dont want to show ads to.
Many platforms give you the option to exclude, whether youre excluding audiences or excluding using negative keywords.
When it comes to keyword-based targeting, you need to make a consistent effort to look at the search queries that are actually triggering your keywords. Then, youll need to use negative keywords to exclude search terms that are irrelevant to you.
When it comes to audience-based targeting, a good majority of your exclusion strategy will likely be working to prevent audience overlap between your campaigns and funnels. This is so you can minimize how often you advertise to the same people in different audiences and keep your messaging aligned with the right funnel.
You might also find that excluding certain demographics might be helpful (as each platform allows) if advertising to certain demographics is causing waste.
Excluding irrelevancies is one major way to save yourself money and improve performance, and its a great rule of thumb to follow.
PPC platforms change. A lot. (Especially Facebook. Zuckerberg really likes to keep us on our toes.)
That being said, its important to keep up with any changes occurring in the platforms functionality or with the algorithms of platforms like Facebook, so you can pivot as needed.
For example, one big change in Google Ads lately is the phasing out of Expanded Text Ads (ETAs) and transitioning to Responsive Search Ads (RSAs) only, which is a big deal for advertisers that have been relying on ETAs for years now.
At KlientBoost, we recognized that we still depended heavily on ETAs because, in general, wed been seeing better performance from them than RSAs run at the same time.
Because we kept up-to-date with this info, weve had ample time to seriously test RSA variations to see what elements help an RSA have more success.
One such test we ran was to pin our RSA headlines and descriptions to certain positions, which for one client resulted in a 33% decrease in CPA compared to an unpinned RSA.
Case in point, we had plenty of time to decide what to do about this change because we saw it coming the day it was announced. Luck favors the prepared, yall.
Many of our clients run ads on multiple platforms at once, and thats genuinely a really good idea.
Like we discussed at the beginning of this list, each platform is more accomplished at different things. Each platform has different audiences, ranging from their demographics to their interests and their mindset while using the platform.
Many of our clients use a combination of Facebook (including Instagram placements) and Google Ads, or Facebook, Google Ads, and Microsoft Ads (formerly Bing Ads).
Clients with more success on social media platforms might expand from Facebook to Twitter and Snapchat to evaluate performance among different social media audiences.
Additionally, some platforms benefit each other by filling out different parts of your funnel. For example, Facebook is generally better at driving more engaged awareness from larger prospecting audiences than Google display ads.
On the other hand, Google search campaigns and retargeting on Google benefit from this rise in prospecting traffic because it leads to more bottom-of-funnel Google activity down the line.
Finally, if youre already rocking and rolling with multiple PPC platforms, its a good idea to periodically evaluate and optimize your platform mix to see whats benefitting you and whats dragging you down.
If you really struggle to drum up interest on Facebook, even with your less threatening offers, theres no need to keep wasting money there. Switch it up and either reallocate your budget to the platform(s) that are working or try out a new one.
If our PPC campaigns are doing well, we tend to get comfy with it. A little too comfy, if you ask me.
Granted, you might have an amazing campaign that maintains steady positive ROI and makes you and your superiors happy. And thats great.
But scalability only happens when you step out of your comfort zone and try new strategies.
To be successful at PPC, you need to free yourself of the This is how weve always done it mindset from the start.
You also need to free yourself from the fear of failure.
Both you and your team will benefit from accepting that not all of your strategy tests will be winners. The important thing is that you had a solid, well-thought-out strategy, and that you tried it to improve performance.
Failures are learning opportunities. And while they do cost us money in advertising, and thats a hard pill to swallow, its better than putting your campaigns on autopilot to avoid failure altogether.
So, absolutely invest time in things like keyword research, audience research, bidding research, etc., to build new strategies and get them tested.
PPC is complicated; lets not sugarcoat it. Right now, you might be running advertising for your own small business, and if thats not an overwhelming strain, then its doable.
But when small businesses become big businesses and marketing needs to reach further, or when you start encountering more issues than successes and its looking like a bit of a mess, it might be time to call in some outside experts to help.
PPC agencies have the chops and the time to devote to advertising efforts that you might not have. And everyone likes being given time back to focus on the higher-level elements of running a business.
So, when in doubt, or when in need, call in a team of pros to back you up.
A PPC strategy cant go off without a hitch if its missing a smart set of best practices. And again, while each platform functions a little differently, a lot of them thrive on similar golden rules.
Youre now ready to jump into PPC knowing what it takes to make it great, and youve got these 19 tips tucked away to reference when you need them.
So, whatcha waiting for?
If you want to delve a little deeper into how to match your audiences better before you get going, check out our next article all about PPC traffic temperatures.
Otherwise, get that goldmine PPC strategy off the ground and start raking in that ROI.
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